Privacy Policy

ElevatorMate Pty Ltd ("we," "us," or "our") values your privacy and is committed to protecting the personal information you provide when using the Calculatorm8 Online Furniture Delivery Calculator ("Calculator"). This Privacy Policy outlines how we collect, use, disclose, and store your personal information in compliance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using the Calculator, you agree to the collection and use of your information as described in this policy.

1. Information We Collect

We may collect the following types of information when you use our Calculator:

Personal Information: Information that can identify you, such as your name, email address, phone number, and address, which may be required when obtaining delivery estimates or contacting customer service.
Delivery Details: Information necessary to generate accurate estimates, such as the delivery location, item dimensions, weight, and any specific delivery requirements.
Device and Usage Information: Information about your device, IP address, browser type, and usage patterns to help us improve our services and ensure website functionality.

2. How We Use Your Information

We may use your information for the following purposes:

Service Provision: To provide and improve the Calculator’s accuracy and functionality, and to generate delivery estimates based on the information you provide.
Communication: To contact you about your delivery estimates or respond to inquiries or requests.
Improvement and Personalization: To analyze user data and improve the quality, functionality, and user experience of the Calculator.
Legal Compliance: To comply with any applicable laws, regulations, or legal obligations.

3. Disclosure of Your Information

We may disclose your personal information to third parties in the following circumstances:

Service Providers and Partners: We may share your information with HCO Transport Pty Ltd or other affiliated service providers for the purpose of fulfilling delivery services.
Legal Requirements: If required by law or to protect our rights, property, or the safety of our users, we may disclose personal information to government agencies, law enforcement, or other third parties.
Corporate Transactions: If ElevatorMate Pty Ltd undergoes a business transaction such as a merger, acquisition, or asset sale, your information may be transferred to the new entity as part of the transaction.

We will never sell your personal information to third parties.

4. Data Security

We are committed to protecting your personal information. We take reasonable steps to implement and maintain security measures to protect against unauthorized access, disclosure, alteration, or destruction of your personal data. However, no data transmission over the internet or electronic storage system is 100% secure, and we cannot guarantee absolute security.

5. Retention of Information

We will retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected or as required by law. When your personal information is no longer needed, we will take reasonable steps to securely destroy or de-identify it.

6. Access to and Correction of Personal Information

Under the Privacy Act, you have the right to request access to the personal information we hold about you and to request corrections if you believe any information is inaccurate or out of date. To make a request, please contact us using the details provided below. We will respond to your request within a reasonable timeframe and in accordance with the Privacy Act.

7. Use of Cookies and Tracking Technologies

The Calculator may use cookies and similar tracking technologies to improve user experience, monitor website performance, and gather usage information. Cookies are small text files stored on your device that help us understand user preferences and improve our services. You can control cookie settings through your browser, but please note that disabling cookies may affect the functionality of the Calculator.

8. Cross-Border Disclosure

We do not typically disclose personal information to recipients outside Australia. However, if required, we will take all reasonable steps to ensure that overseas recipients handle your information in a way that is consistent with Australian privacy laws.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal obligations, or the functionality of the Calculator. Any updates will be posted on this page, and the revised version will indicate the date of the latest revision. We encourage you to review this page periodically.

10. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or our handling of your personal information, please contact us at:

Email: hello@calculatorm8.com

By using the Calculatorm8 Online Furniture Delivery Calculator, you acknowledge that you have read, understood, and agree to this Privacy Policy.